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Service Policy
SLBBC provides professional, standardized and customer-oriented shopping services for all global customers. We strictly standardize every service link to ensure you have a safe, pleasant and satisfying shopping experience.
Pre-sale Service: We provide professional consultation for clothing size, shoe size, fabric details, style matching and product features. We help customers choose the most suitable items according to personal needs.
Order Service: Customers can modify order information or cancel unshipped orders for free before shipment. Once the order is shipped, modification or cancellation is not available.
After-sales Service Guarantee: We provide official quality guarantee for all clothes and shoes. For quality problems, wrong items or shipping damage caused by our responsibility, we support free replacement, full refund or free return shipping.
Service Commitment: We treat every customer sincerely, respond to problems efficiently, and continuously optimize products and services according to customer feedback.